Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the Wish2Luv platform (accessible at wish2luv.com), creating an account, or purchasing a keepsake letter or Lifetime Pass, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional guidelines referenced herein. If you do not agree to these terms, please discontinue use of our services immediately.

2. Description of Wish2Luv Services

Wish2Luv provides an interactive digital greeting platform allowing users to compose, design, and deliver customized letters, cards, and multimedia keepsakes. Features include:

• Interactive 3D Envelope Reveals: Realistic virtual unboxing animations, wax seals, stamps, and letter folding effects.
• Personal Multimedia Integration: Uploading custom photos, polaroids, background romantic music, voice recordings, and love quizzes.
• Private & Secret Delivery: Unique unguessable links, optional passcode verification, and automated scheduled deliveries via link, email, SMS, or phone call.

3. User Accounts & Privacy Security

To save draft letters, access past creations, or purchase lifetime features, you may register for an account using email or supported OAuth providers (Google). You are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

4. User Content & Intellectual Property

You retain all ownership rights to the personal texts, romantic letters, audio voice notes, and photos you upload to Wish2Luv. By uploading content, you grant Wish2Luv a limited, worldwide license solely to host, process, and display that content to you and your designated recipient.

You warrant that you hold all rights, licenses, and permissions necessary for any media you upload and that your content does not violate any copyright, trademark, or privacy rights of third parties.

5. Acceptable Use & Prohibited Conduct

Wish2Luv is designed for love, affection, friendship, and celebratory greetings. You strictly agree NOT to use our service to:

• Harass, stalk, threaten, defame, or intimidate any person.
• Send unsolicited commercial messages, spam, or phishing campaigns.
• Upload explicit, non-consensual, illegal, or harmful imagery or audio.
• Attempt to reverse-engineer, exploit, or disrupt Wish2Luv infrastructure or APIs.

Violations will result in immediate termination of account access, cancellation of active letter links, and potential notification to authorities without refund.

6. Payments, Pricing & Lifetime Pass

Wish2Luv offers per-letter creations and optional premium upgrades, including our Lifetime Pass. All transactions are securely processed through vetted third-party payment providers (e.g., Whop, Stripe, Cards, Apple Pay, Google Pay). Prices are displayed in USD or local currencies before checkout. Lifetime passes grant perpetual creation privileges subject to our standard terms.

7. 100% Satisfaction & Refund Policy

We stand behind every moment created on Wish2Luv. If your recipient is unable to open their letter due to a technical error on our platform, or if an unopened scheduled delivery fails, we will issue a prompt 100% refund. Please view our full Refund Policy for complete claim steps and timeline details.

8. Disclaimer of Warranties & Limitation of Liability

While we strive for 99.9% uptime and dependable scheduled deliveries, Wish2Luv services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Wish2Luv and its founders shall not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use the service.

9. Governing Law & Modifications

Wish2Luv reserves the right to modify these Terms at any time. When updates occur, the "Last updated" date at the top will be updated. Your continued use of the platform after modifications constitutes acceptance of the revised Terms.